Shipping policy

Orders are processed and shipped Monday-Friday Please allow 2-5 days for processing and handling.

Order status
You will receive an e-mail confirmation with a tracking number once your order has been processed. Please allow for 24-48 hours for tracking information to become available.

Shipping internationally, duties and taxes.
Yes. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary from country to country.

Returned orders.
If your order returns to us because the address is undeliverable or there was an error in the address when it was entered on the shipping form, we will contact you for further instruction.

Contact with us at [email protected]

All orders are shipped from Madrid.